User Management Portal: Admin and Moderator Tasks

The User Management Portal provides administrators and moderators with powerful tools to manage users effectively. This guide will walk you through key tasks within the portal, assuming you have the necessary admin and moderator access.

Accessing the User Management Portal

1. Ensure you have admin and moderator access to perform the tasks outlined in this guide.
2. Navigate to the User Management Portal.

Viewing Users and Performing Actions

1. On the User Management page, you'll see a list of all users.
2. Utilize the filter options, such as sorting by username, to find specific users.
3. Explore the available actions for users.

Modifying User Details

Changing User Tiers

1. Navigate to the user's profile.
2. Adjust the user's tier based on available options.

Modifying User Roles

1. Change the user's role to Owner, Admin, Moderator, or Member.

Resetting Passwords

1. Trigger a password reset link to be sent directly to the user's email.

Resending Email Verification

1. Resend the email verification link to users who need to verify their accounts.

Additional Functionality

Sending Payment Method Update Email (Note: May not be relevant)

1. If applicable, follow the specific steps for sending payment method update emails.

Navigating Through Pages

1. Use the pagination feature if there are multiple pages of members.

Conclusion

The User Management Portal empowers administrators and moderators to efficiently handle various tasks related to user management. By following this guide, you can navigate the portal with ease, making necessary adjustments to user details and ensuring a smooth user experience.